Privacy Policy
This policy explains what personal data GroveXC collects and how it is used. Last updated .
1. Who we are
GroveXC is operated by DIRE MONEY TRANSMITTER LLC, 9000 Renton Ave S Unit 1, Seattle, WA 98118-5059, United States.
2. Data we collect
- Identity and contact details provided during verification.
- Transaction and exchange request details.
- Technical data such as device and usage information.
- Communications you send to support.
3. How we use data
We process personal data to provide exchange services, verify eligibility, meet legal and AML obligations, prevent fraud, and communicate with you.
4. Legal bases
Depending on your jurisdiction, we rely on contract performance, legal obligation, legitimate interests, and consent for optional analytics cookies.
5. Sharing
We may share data with service providers, regulators, and authorities where required by law. We do not sell personal data.
6. Retention
We retain data for as long as necessary to provide services and meet legal and recordkeeping requirements.
7. Your rights
Subject to applicable law, you may request access, correction, or deletion of your data. Contact support@grov.exchange.
8. Security
We apply technical and organizational measures to protect personal data. Never share passwords, seed phrases, or private keys with anyone, including support.
9. Contact
For privacy questions, contact support@grov.exchange or +1 206 235 4353.
This document is provided for general information and does not constitute legal advice.