Legal

Data Processing

This overview describes how GroveXC processes personal data when providing exchange services. Last updated .

1. Roles

DIRE MONEY TRANSMITTER LLC acts as the controller for personal data processed in connection with GroveXC services. Service providers acting on our behalf act as processors under written terms.

2. Purposes of processing

  • Providing and operating exchange services.
  • Customer verification and eligibility checks.
  • Meeting AML, sanctions, and other legal obligations.
  • Fraud prevention and security.
  • Support and communications.

3. Categories of data

Identity and contact data, verification documents, transaction and request details, technical and usage data, and support communications.

4. Processors and transfers

We use vetted providers for verification, infrastructure, and communications. Where data is transferred across borders, appropriate safeguards are applied consistent with applicable law.

5. Safeguards

We apply technical and organizational measures including access controls, encryption in transit, and least-privilege principles.

6. Data subject requests

Subject to applicable law, you may exercise rights over your data by contacting support@grov.exchange.

7. Contact

DIRE MONEY TRANSMITTER LLC, 9000 Renton Ave S Unit 1, Seattle, WA 98118-5059, United States. Phone +1 206 235 4353.

This document is provided for general information and does not constitute legal advice.